CTC-Automotive
CTC-Automotive Operations is a major player in its field in the Cyprus market. It manages all brands of saloon cars, light and heavy commercial vehicles, trucks and heavy machinery, imported by CTC.
Our philosophy is to focus and specialise in each of our franchises, by allocating to it fully dedicated sales and marketing resources. Each focus group is motivated and driven to project the franchise values and to ensure the steady growth of its respective brand. Workshops, spare parts, financial and administration services are shared by all.
We are committed to provide the best customer service, thus we consistently invest in our infrastructure in terms of buildings, technology, procedures, operating methods and human resources. Our showrooms are designed according to each manufacturer's corporate identity and are present in all major towns. In May 2002 we have completed the new After Sales Support Centre which serves all customers/brands of all vehicles and machinery, imported by CTC Automotive Operations. It houses reception areas, service stations, spare parts warehousing and sales facilities, a Government authorised Vehicle Inspection Centre and a training centre.
CTC Automotive Operations have taken major steps towards offering a professional quality service to customers. In May 2001, we were awarded the ISO Quality Systems Certificate for Trade, After Sales Service and Maintenance of light, heavy and commercial vehicles and machinery.
We have formulated our strategy to achieve greater growth. Our organisational structure and the synergies it allows, enable us to run a lean and efficient operation. At the same time, by remaining strongly committed to each brand's values, we are able to achieve the targeted market shares and the highest level of customer satisfaction.
